Terms of Sale



Access to and use of the online store is made available by CaseLuxury to promote its products.

By using the online store, the customer understands and acknowledges the risks inherent in the global Internet system and the possibility that information sent/received may be illicitly intercepted by unauthorized third parties, which cannot be attributed to CaseLuxury.

Use of the online store confers the status of “client” of CaseLuxury and implies acceptance of the provisions set out in these conditions each time it successfully prepares, places and completes an order, hereinafter referred to as “ order".

The contractual proposal that results from the use of the online store is addressed only to the person aged 18 or under emancipated, and is duly legitimized for this purpose, with full contractual capacity and who, therefore, can be responsible commitments resulting from the purchase and sale of the Products.

In order to place an order and purchase products, the customer must follow and comply with the purchasing procedure and accept these conditions. In doing so, the Customer enters into a purchase and sale agreement with CaseLuxury (“Contract”), the terms of which are governed by these Conditions.

In order to follow up on any Order and fulfill the obligations arising from these Conditions, the Customer undertakes to provide the necessary personal data in a true and accurate manner.

If the information is not provided or if the Customer places a false or fraudulent Order, CaseLuxury reserves the right not to proceed with the Order or to cancel it under the conditions defined in these Conditions and to inform the competent authorities of the 'event.

The Customer is expressly responsible for any false or inaccurate declaration he makes and any losses he causes to CaseLuxury or third parties, according to the information provided.

The Customer also undertakes to communicate, in writing, any modification of the personal data provided for the conclusion of the Contract.


The orders

The buyer has the possibility of placing his order online, from the online catalog and using the form which appears there, for any product, within the limits of available stocks.

The buyer will be informed of any unavailability of the product or good ordered.

For the order to be validated, the buyer must accept, by clicking where indicated, these general conditions. He will also have to choose the address and the delivery method, and finally validate the payment method.

The sale will be considered final:

  • after sending the buyer confirmation of acceptance of the order by the seller by email;
  • and after collection by the seller of the entire price

Any order constitutes acceptance of the prices and description of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees mentioned below.

In certain cases, including non-payment, incorrect address or other problem on the buyer's account, CaseLuxury reserves the right to block the buyer's order until the problem is resolved.

For any questions relating to the tracking of an order, the buyer can send an email to CaseLuxury at the following email address: support@case.luxury



Product availability is always displayed on our site in an indicative manner. In principle, a product indicated “in stock” is available immediately. However, CaseLuxury cannot be held responsible if the stock is no longer the same as on the date the order was placed. Any unavailability is in principle noted on the website.

If CaseLuxury cannot obtain a product from its suppliers within a reasonable time (for example in the event of a shortage of stock at the supplier's own), it notifies the customer of the expected delay by e-mail. The latter can then choose to cancel or exchange their order based on this new information. No cancellation penalty is applied for such order cancellation.

CaseLuxury reserves the right to send the order in two or more installments if a product is unavailable. This shipment is made at no additional cost to the customer (the latter only pays the delivery costs indicated at the time of the order).



Product Prices

The prices of the products displayed on the Site are those in effect on the day of the Order.

The prices indicated on the Product description sheets are included excluding Delivery Costs. The amount of Delivery Costs depends on the amount of the Order and the Delivery Method chosen by the Customer. In any case, the amount of the Delivery Costs is displayed on the Order Form, so that the Customer is fully aware of it before validating the Order Form.

At the time of validation of the Order, the total price to be paid includes the price of the Product(s) and the Delivery Costs.

The validity period of offers and prices is determined by updating the Site. Prices may be changed at any time. In particular, errors regarding prices may occur despite CaseLuxury's best efforts.

However, it is specified that no change in price will have any effect on Orders for which an Order confirmation has already been sent.



The prices displayed on the Site are expressed in American dollars ($) all taxes included. VAT is included in the price, and calculated according to the rate in force in USA on the day of the Order.

Any change in the legal rate of VAT will be automatically applied to the prices of the Products, on the date provided for by the implementing decree.

Promo Codes

CaseLuxury may offer promotional codes via the Site or via Partner sites. These promotional codes cannot be combined with other exceptional offers. Promotional codes are only valid for Orders, via the Site.


Delivery and guarantee of conformity

Delivery means the transfer to the customer of physical possession or control of the ordered product.

Except in special cases or unavailability of one or more products, delivery of orders is made in one go.

The delivery time is stipulated in working days and corresponds to the longest delivery time. This delivery time is provided for information only and any excess will not give rise to any damages.

However, if the product has not been delivered to the customer within the indicative delivery time specified in the order confirmation email, for any reason other than force majeure or the customer's fault, the order may be canceled on request. written by the customer under the conditions provided for in articles L 138-2 and L 138-3 of the Consumer Code. The sums paid by the customer will then be returned to him, by bank transfer, at the latest within fourteen days following the date of termination of the contract, excluding any compensation or deduction.

The order and its shipment can be followed up by email to Customer Service at support@case.luxury Once the order has been prepared, it will be sent to the postal address provided by the customer when ordering. .

The products are delivered according to the delivery method chosen by the customer on the website case.luxury

A shipping email will be sent to the customer to the email address provided when ordering.

CaseLuxury undertakes to make its best efforts to ensure that the products are delivered as quickly as possible following the order. Shipping costs are invoiced in addition, under the conditions indicated on the site and calculated prior to placing the order, it being specified that the payment requested from the customer will correspond to the total amount of his purchase, including these costs.

Upon receipt of the order, in the event of damage, tearing or opening of the packaging of the package, the customer is invited to check the condition of the items delivered in order to immediately refuse the package containing the damaged or missing items. , noting the cause of refusal on the delivery slip.

The customer must ensure that the items delivered to him correspond to his order.

In the event that the items delivered to the customer do not comply with his order, the customer must inform the Seller's Customer Service as soon as possible and return the items in question under the conditions set out in (Right of Withdrawal) hereof. general conditions of use and sale.

In the event of proven non-compliance, CaseLuxury undertakes to send the customer, upon receipt of the non-compliant items, new items corresponding to his initial order and to bear the return costs.

The transfer of ownership of the items ordered will be made upon confirmation of acceptance of the order by the Seller, materializing the agreement of the parties on the item and on the price, regardless of the delivery date.


Responsibility of CaseLuxury

CaseLuxury is bound by a general obligation of means in the execution of its obligations hereunder, and may in no case be required to repair any direct and/or indirect damage suffered by the Visitor or, where applicable, the Customer and/or or a third party, on the occasion of or following the use of the Products and/or the Site, or on the contrary the impossibility of accessing the Products and/or the Site, due to the Visitor or the case applicable by the Customer and/or a third party and/or any other cause not attributable to CaseLuxury, even if CaseLuxury has been informed of the possibility of such damage.

Visitor Responsibility

The Visitor or, where applicable, the Customer is solely responsible for choosing the use of the Site and the Products and their suitability to his needs. In addition and in particular, he is solely responsible for the Communications he sends via it, for securing his computer equipment and for saving his data.

The Visitor undertakes to respect the stipulations of the CGUV, by acting in a manner compatible with the Site and in compliance with the laws and regulations in force, in particular those relating to good morals and public order.

In addition, the Visitor is prohibited from:

Solicit usernames, passwords or personal information from other users for illegal commercial purposes, and/or;

Transmit or propagate any viruses, corrupted files and/or similar destructive devices or corrupted data in connection with use of the Site, and/or organize, participate or be involved in any way in an attack against the servers of Luxury Cases.

Violation of the stipulations of the CGUV by the Visitor may result in the suspension of access to the Site and the closure of his Personal Account, without prejudice to any damages to which CaseLuxury may be entitled.

The Visitor is responsible for all the data he enters directly on the Site and on his Personal Account. The Visitor or, where applicable, the Customer undertakes to guarantee and indemnify CaseLuxury against any damage, complaint or request from third parties relating to the use of the Site and/or the Products and/or the violation of these CGUV or rights of others.

Intellectual property

Site Content

The Content is protected, in particular under Intellectual Property Rights, by current legislation and applicable international conventions.

The “CaseLuxury” brand, the domain name case.luxury, the Content and all elements linked to the Site and/or the Products, whether registered or not, are the exclusive property of CaseLuxuryand/or its licensors.

In general, any reproduction, distribution, representation, transmission, modification or other use of the Content and all elements linked to the Site and/or the Products, without the prior written authorization of CaseLuxury or third parties holding the rights relating thereto, for any reason reason whatsoever, is prohibited, under penalty of legal proceedings.

In addition, it is specified that any extraction by permanent or temporary transfer of all or a qualitatively or quantitatively substantial part of the content of any database, property of CaseLuxury on another medium, by any means and in any form that either, as well as reuse, by making available to the public all or a qualitatively or quantitatively substantial part of the content of the database, whatever the form, is prohibited.


It is expressly provided that CaseLuxury is the exclusive owner of all Intellectual Property Rights relating to the Products and appearing, where applicable, on the Products. Indeed, the Order of the Products by the Customer constitutes only an acquisition of the material property of the Product, to the exclusion of the intellectual property relating to the Product, which remains the exclusive property of CaseLuxury.

Dispute resolution, applicable law and competent jurisdiction

In the event of a dispute or complaint relating to an Order, the Buyer must submit his grievances by sending an email to CaseLuxury – Customer Service – at support@case.luxury

In the event of difficulties in the application of this contract, the Parties agree to the possibility, before any legal action, of seeking an amicable solution in the settlement of the dispute.

These general conditions are subject to the application of French law regardless of the country of residence of the Buyer and the place where the Order is placed. The mandatory legal provisions of the Buyer's country of habitual residence remain unchanged.

For any inquiries, please contact us at support@case.luxury or send mail to our address: 203 SE 2nd Ave, Gainesville, Florida, 32601, USA.